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StageCrew

Turn tacit knowledge
into your organization’s standard

AI turns your experts’ know-how into documentation, straight from records of real work. Not more data. Not another tool. A platform that turns knowledge into an organizational strength.

Critical know-how lives in a few people’s heads

The judgment calls, context, and rules of thumb that never make it into the manual. When people change roles or leave, that knowledge walks out the door with them—and both knowledge sharing and automation stall.

Siloedknow-howKnowledge stays stuckDocs go stale; same questions repeatAutomation stallsEveryone does it differently
Siloed know-howKnowledgestays stuckDocs go stale;same questions repeatAutomationstallsEveryone does itdifferently

Capture it. Then hand it off.

StageCrew is built on two core products: Writer, which turns expertise into documentation, and Team Agent, which works alongside your team.

Captures expertise

StageCrew Writer

Write it Right.

Writer turns recordings of real work into documentation and uses AI interviews to draw out tacit knowledge. Expert Notes capture not just the steps, but the reasoning, context, and judgment calls behind them.

  • Transcription
  • AI interviews

Automation Bridge

Connects captured knowledge to automation

Works as part of your team

Team Agent (TAG)

You decide, TAG prepares.

Triggered by schedules, alerts, or user requests, TAG gathers and analyzes the information you need. Like clinical AI that supports physicians, it frees your people to focus on the decision.

  • Local Agent
  • Cloud Agent

Features and product names are subject to change without notice.

Playbooks no one
has to write

Experts know more than they can put into words, so asking them to “write it all down” rarely works. StageCrew starts from records of real work and asks AI-generated questions that surface the why behind each step—going deeper with every cycle.

One-time capture

Ask experts to write it all down at once

You only get what they can put into words. The document starts going stale the moment it’s done—and soon nobody uses it.

Continuous capture

Draw it out from real work

Nothing has to be perfect on the first pass; every change in the work feeds the next round. The what and the how gain a why, and real knowledge transfer becomes possible.

Results

Incident response time
85%shorter
Initial investigation
70%faster
Manual-writing time
30–50%less
Handoff and explanation time
30–90%less

Figures are based on customer deployments and validation results. Actual results vary by workload and environment.

Hands-on support from pilot to rollout

The team that builds StageCrew supports you at every phase, drawing on best practices from other deployments.

  1. Phase 1 Validate

    POC/POV Support

    We plan, run, and report on a pilot that measures the business impact in your environment.

  2. Phase 2 Deploy

    Implementation Support

    We set up StageCrew and connect it to the tools you already use.

  3. Phase 3 Adopt

    Operations Support

    Regular check-ins, Q&A, and training—with what we learn turned into reusable playbooks.

  4. Phase 4 Drive

    FDE Support

    Forward deployed engineers embed with your teams and drive initiatives through to results.

FDE (Forward Deployed Engineer): an engineer who works directly with your team on the front line to drive problem-solving.

Pricing

  • Work AI

    Entry plan built around Writer

    30 users

    • All features
    • Unlimited Expert Notes and Thread retention
    • Event and clip retention: 30 days
    • AI integration: automated analysis and AI chat
    • Monthly AI credits: 500
  • Team AI

    Our standard plan, including TAG

    50 users

    • All features
    • Unlimited Expert Notes and Thread retention
    • Event and clip retention: 60 days
    • AI integration: automated analysis and AI chat
    • Monthly AI credits: 5,000
  • Enterprise AI

    For large-scale IT operations

    80 users

    • All features
    • Unlimited Expert Notes and Thread retention
    • Event and clip retention: 365 days
    • AI integration: automated analysis and AI chat
    • Monthly AI credits: 10,000

See it in action on your own workflows

Let’s talk about a POC/POV to validate the impact in your environment.